April 3 at 4:37pm
It happened. I told a customer to fuck off. It took about 20 minutes and the boss laughed at the story
~This is a long one~
Me: We're out of minnows for the week; cleaning the minnow tank.
Customer: No, you're not.
Me: Yeah, unfortunately we are, but hopefully we'll have more on Friday. Until then I can suggest . . . .
Customer: No, you're not out of minnows.
Me: Actually, we are. The tank doesn't even have any water in it. Once every Spring and once every fall we clean out the minnow tank so that when we do have minnows, they're much healthier.
Customer: No, you have minnows.
<another 5 or 6 minutes of biting my tongue>
~
Customer: Tell Anna she needs to order this product.
Me: Anna doesn't do the orders. That'd be me, and we haven't carried that product the entire time I've been working here.
Customer: Well I bought them last year.
Me: Not here.
Customer: Yeah I did.
Me: I've been doing the orders for 4 years and have a pretty solid mental inventory of all 8-10 thousand PLU's and what we've carried. That hook is not one of them.
Customer: Well I just bought them last month here.
Me: I thought you said last year?
Customer: Look, I ran this shop for 10 years . . .
Me: I'm sorry, who are you? (The boss confirmed that the customer was fired for incompetency after only a couple of months)
<another 10 or so minutes of unsuccessfully biting my tongue>
~
Me: Oh, I'm sorry, we don't take credit cards on DNR purchases.
Customer: Yes you do.
Me: Seriously? That again? You're telling me that what I know is fact is wrong? NO WE DO NOT. They DNR pays us less to sell a license than the credit card machine charges us to process the sale. It results in us paying for part of your license. So, no we do not.
Customer: Yes you do. It's illegal if you don't.
Me: Nope. We checked, and most of the small businesses with DNR machines actually have the same policy and the DNR knows about it and has okayed it.
Customer: No, it's illegal.
Me: Well then, it's a policy you need to take up with the boss or the DNR or the police as I have no say in it and have disagreed with it all along the way.
Customer: No, I won't because it's illegal and you're going to jail.
Me: Alright, FUCKING fine. If it's fucking illegal go call the fucking cops and send me to fucking jail. Now fuck off and get out of the fucking store.
That's pretty honestly 95% to verbatim.
It happened. I told a customer to fuck off. It took about 20 minutes and the boss laughed at the story
~This is a long one~
Me: We're out of minnows for the week; cleaning the minnow tank.
Customer: No, you're not.
Me: Yeah, unfortunately we are, but hopefully we'll have more on Friday. Until then I can suggest . . . .
Customer: No, you're not out of minnows.
Me: Actually, we are. The tank doesn't even have any water in it. Once every Spring and once every fall we clean out the minnow tank so that when we do have minnows, they're much healthier.
Customer: No, you have minnows.
<another 5 or 6 minutes of biting my tongue>
~
Customer: Tell Anna she needs to order this product.
Me: Anna doesn't do the orders. That'd be me, and we haven't carried that product the entire time I've been working here.
Customer: Well I bought them last year.
Me: Not here.
Customer: Yeah I did.
Me: I've been doing the orders for 4 years and have a pretty solid mental inventory of all 8-10 thousand PLU's and what we've carried. That hook is not one of them.
Customer: Well I just bought them last month here.
Me: I thought you said last year?
Customer: Look, I ran this shop for 10 years . . .
Me: I'm sorry, who are you? (The boss confirmed that the customer was fired for incompetency after only a couple of months)
<another 10 or so minutes of unsuccessfully biting my tongue>
~
Me: Oh, I'm sorry, we don't take credit cards on DNR purchases.
Customer: Yes you do.
Me: Seriously? That again? You're telling me that what I know is fact is wrong? NO WE DO NOT. They DNR pays us less to sell a license than the credit card machine charges us to process the sale. It results in us paying for part of your license. So, no we do not.
Customer: Yes you do. It's illegal if you don't.
Me: Nope. We checked, and most of the small businesses with DNR machines actually have the same policy and the DNR knows about it and has okayed it.
Customer: No, it's illegal.
Me: Well then, it's a policy you need to take up with the boss or the DNR or the police as I have no say in it and have disagreed with it all along the way.
Customer: No, I won't because it's illegal and you're going to jail.
Me: Alright, FUCKING fine. If it's fucking illegal go call the fucking cops and send me to fucking jail. Now fuck off and get out of the fucking store.
That's pretty honestly 95% to verbatim.
No comments:
Post a Comment